Terms & conditions

General Terms And Conditions For Online Product Sales
Adscent Ltd. t/a my Geisha
Date of Last updated: 1st July 2025

Welcome to our my Geisha UK website (the "my Geisha UK Site", “AdScent Ltd.t/a my Geisha Site” or the "Site").

TERMS & CONDITIONS

Thank you for visiting my Geisha UK website at www.mygeishauk.com (the "Site"). This document (together with the documents referred to in it) tells you the terms and conditions on which you may use the Site.

If you do not wish to be bound by these terms and conditions then you should not use the site. Use of the site by you shall be deemed to be your acceptance of these terms and conditions.

We may change these Terms and Conditions from time to time, so please review them each time that you visit the Site. You should save a copy of these Terms and Conditions for future reference

1. WHO WE ARE

The website is operated by Adscent Ltd. t/a my Geisha (' we' ,' us' ,' our' ). We are a limited company registered in England and Wales under company number 14000401, with its registered office at 86-90 Paul Street, London, England, United Kingdom, EC2A 4NE. Our VAT number is 432-0271-43. To contact us, please see our Contact Us page or send us an email to hello@mygeishauk.com.

2. THESE TERMS

2.1 These terms and conditions of sale (together with our Privacy Policy, Terms of Website Use, Cookie Policy) will apply to all orders you place and any purchases you make from us on this website or Application regardless of how you have accessed it. Please read them carefully before ordering any products from our website or Application. By ordering any of our products, you agree to be bound by these terms and the other documents referred to in them. If you refuse to accept these terms, you must not order any products from us.

2.2 You should print and keep a copy of these terms for future reference.

2.3 From time to time, we may amend these terms (see paragraph 11 below). Every time you submit an order to us, please check these terms to ensure you understand the terms which will apply at the time you place your order.

2.4 These terms and any contract between us are in the English language only.

3. USE OF OUR WEBSITE AND/OR APPLICATION

3.1 You may only use the Site for personal use. Any commercial use by you of the Site is strictly prohibited. You are permitted to print individual web pages on an occasional basis provided that you do not print the whole or a substantial portion of the Site and that the trade marks and intellectual property notices included on the Site are not removed.

3.2 Unless otherwise stated in these Terms and Conditions, you must not (whether directly or indirectly) 

3.2.1 copy, download, store, make available, distribute, sell or offer to sell all or any part of the content or Site or Application, or 

3.2.2 download or otherwise copy any content, files or data from the Site to make or populate a database or publication of any kind whatsoever.

3.3 While we accept responsibility for statements and representations made by our duly authorised agents, please make sure you ask for any variations from these terms which may have been agreed, to be confirmed in writing.

3.4 You may only purchase products from our website if you are at least 18 years old and if you are legally capable of entering into binding contracts.

3.5 Only consumers may purchase products from us on this website. 

4. ACCESSING THE SITE

4.1 Access to our Site is permitted on a temporary basis and we reserve the right to withdraw or amend the service we provide on our Site without notice. We will not be liable if for any reason our Site is unavailable at any time or for any period. Access may be terminated or suspended in relation to specific or to all users or customers who have registered with us. We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. To the extent permitted by law, we will not be liable to you if for any reason our site is unavailable at any time or for any period.
You are responsible for making all arrangements necessary for you to have access to our site. You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these Website Terms and other applicable terms and conditions, and that they comply with them.

4.2 The Site relies in part on software to work. Software has bugs. Whilst we will monitor the Site and try to fix bugs, we cannot guarantee that the Site or any individual feature of the Site will be error free, available all the time and/or free from viruses.

5. LINKING TO THE SITE

You may email your friends links to our Sites or specific pages within it.

5.1 YOUR CONTENT – WHAT WE ARE ALLOWED TO DO

We reserve the right to publish, edit or remove all or part of any content you submit including but not limited to any details contained within your profile (e.g. your name, town, country), any photographs or any comments you may have submitted ("Your Content").
Please note that by submitting content through the Site you are consenting to any images you provide being uploaded to Google Images or any other search engine selected by us.
By submitting content to the Site, you grant us a perpetual, royalty-free, worldwide, irrevocable, non-exclusive licence to use, copy, edit, adapt, publish, translate, make available, communicate, distribute and sub-licence Your Content (in whole or in part) for any purpose. We also have the right to disclose your identity to any third party who is claiming that any material posted or uploaded by you through the Site constitutes a violation of their intellectual property rights, or of their right to privacy. By submitting Your Content you warrant that you have the right to grant this licence and you indemnify us for any breach of that warranty. We are not responsible, or liable to any third party, for the content or accuracy of any materials posted by you or any other user of the Site. To the extent permitted by law, you waive your moral rights (e.g. the right to be identified as author or to object to derogatory treatment) in Your Content. Continue to publish all or part of Your Content, including your photos, comments, profile, name, town and country, even if you change your mind and want us to remove it and/or you are not longer registered with the Site.

5.2 YOUR CONTENT – WHAT YOU ARE NOT ALLOWED TO DO

You must not submit any material to the Site that is: defamatory, false or misleading; insulting, threatening or abusive; obscene or of a sexual nature; or offensive, racist, sexist, ageist or which otherwise discriminate against persons on the basis of their marital status, sexual orientation or religious beliefs. You must not submit any material to the Site that is likely to: encourage violence; encourage or teach conduct that is a criminal offence, gives rise to civil liability, or is otherwise unlawful; infringe any third party intellectual property rights; advertise any product or services; impersonate anyone else or otherwise misrepresents your identity, affiliation or status; prejudice any active legal proceedings of which you are aware; cause someone alarm, anxiety or distress; be technically harmful (including, without limitation, computer viruses, logic bombs, Trojan horses, worms, corrupted data or other malicious or harmful software, data, components or conduct); or breach these Terms and Conditions, or our Privacy Policy. You may not submit links to any websites. You must not try to circumvent any protections we put in place for the security and operation of the Site. You must not re-submit content which you are aware has been removed.

6. LINKS FROM THE SITE

6.1 Where the Site or Application contains links to other websites and resources provided by third parties, these links are provided for your information only. We have no control over the content of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.

6.2 Unless otherwise stated, we are not commercially associated with any third party products which are referred to on our Site or in the Application.

7. REGISTRATION

7.1 You must be at least 18 years old to register and submit comments or photographs through the Site.

7.2 You must not register more than one account.

7.3 You must provide an up-to-date email to which you have regular access as we may need to contact you regarding your submissions.

7.4 You must not: impersonate or try to impersonate another person; disclose your password to anyone else; allow anyone else to use your account; or use anyone else's account. You are responsible for all submissions made through your account. If you suspect someone else may have access to, or be using, your password or account, you must notify us as soon as possible by emailing hello@mygeishauk.com.

8. YOUR ACCOUNT AND PASSWORD

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose such information to any third party. In the event that a third party gains access to your user name or password, you should notify us immediately by emailing hello@mygeishauk.com.
To the extent permitted by law, we are not liable for any loss resulting from your failure to protect the confidentiality of your user name or password.
We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these Website Terms.

9. OUR PRODUCTS

The images of the products on our website are for illustrative purposes only. The products and the packaging of the products you receive may vary slightly from those images. Although we have made every effort to display the colours accurately, we cannot guarantee that your device' s display of the colours accurately reflect the colour of the products.

10. HOW WE USE YOUR PERSONAL INFORMATION

We only use your personal information in accordance with our Privacy Policy which can be viewed here

Where your order has been passed to my Geisha UK to fulfil then my Geisha UK will use your personal information in accordance with its Privacy Policy.

11. HOW THE CONTRACT IS FORMED BETWEEN YOU AND US AND HOW TO PAY

11.1 Our order process allows you to check and amend any errors before submitting your order to us. Please take the time to read and check your order before submitting it.

11.2 To place an order for products on this website, you should:

Step 1 – Add your product to the online shopping bag
Step 2 – Enter the bag and choose Proceed to Purchase
Step 3 – Existing Customers: Sign in to your online account
New customers: Press continue, provide your contact information and billing and delivery addresses
Step 4 – Select Delivery Method and any Gift Message or Wrapping
Step 5 – Select Proceed to Purchase or Pay with Paypal/Klarna/Clearpay
By clicking "Place my Order" you confirm that you have read, understood and accept these terms and conditions.

11.3 Where your order is to be delivered within 

11.3.1 European Union then it will be passed to my Geisha to fulfil and therefore references to “we” in the following sections means my Geisha unless not applicable.

11.4 You can pay for products on our website using a debit or credit card or PayPal, Apple Pay, Google Pay, Shop, Klarna or Clearpay.

11.5 We or my Geisha (where applicable) will take full payment for your order (including any delivery charges) on dispatch of the ordered products.

11.6 Where you select ‘Proceed to Payment’, all credit/debit card transactions on our website are processed using a secure online payment gateway that encrypts your card details and cannot be accessed by us or my Geisha UK.

11.7 If you wish to pay for the products using PayPal, select ‘Pay with PayPal’ and you will be redirected to the PayPal login page to complete the payment of the order. If you do not have a PayPal account, you can sign up at the PayPal login page before completing your order.

11.8 After you place an order, you will receive an e-mail from us acknowledging that we have received your order. This does not mean that your order has been accepted.

11.9 We will confirm our acceptance of your order by sending you an e-mail that confirms that the products have been dispatched (‘Shipping Confirmation’). It is at this point that the contract between you and us for the sale and purchase of the products ordered by you will be formed and become binding. The contract that is formed shall be in English and will include these terms and conditions.

11.10 If we are unable to supply you with a product, for example because that product is not in stock or no longer available or because of an error in the price or description on our website or because we are unable to obtain authorisation for your payment, we will inform you of this by e-mail as soon as possible and we will not process your order. If you have already paid for the products, we will refund you the full amount paid as soon as possible.

11.11 We can choose not to accept an order from you for any products.

12. OUR RIGHT TO MAKE CHANGES

12.1 We reserve the right to change the content of the Site and/or Application at any time. If the need arises we may suspend access to the Site and/or Application or close it indefinitely. Any of the material on the Site may be out of date at any given time, and we are under no obligation to update such material.

12.2 Minor changes. We may update or amend these terms from time to time to reflect changes in market conditions affecting our business, changes in technology, changes in payment methods, changes in relevant laws and regulatory requirements, and changes in our system' s capabilities. These changes will not affect your use of the product.

12.3 More significant changes. Where we make changes to these terms or to the products and such changes affect your rights under these terms or your use of the products in any material way you will be notified when the relevant changes take effect. You may then end the contract before the changes take effect and receive a refund for any products you have paid for but have not yet received.

13. YOUR CONCERNS

If you have any concerns about the material which appears on our Site or if you see something which you reasonably believe breaches these Terms and Conditions or our Guidelines, please email us at hello@mygeishauk.com

14. OUR RIGHT TO END THE CONTRACT

14.1 We may end the contract if you break it. For example, where: you do not pay us any sum when due and still do not make payment within 14 days of us reminding you that payment is due, or you seek to order Products which you are not eligible to order (for example where the sale is confined to our employees only and you are not an employee).

14.2 You must compensate us if you break the contract. If we end the contract in the situations set out in above we will refund any money you have paid in advance for the product(s) we have not provided but we may deduct from that refund or charge you reasonable compensation for the net costs we will incur as a result of you breaking the contract.

14.3 We may withdraw the product(s). We may write to you to let you know that we are going to stop providing the product(s). We will let you know in advance of our stopping the supply of the product(s) and will refund any sums you have paid in advance for the product(s) which will not be provided.

15. YOUR RIGHT TO CHANGE YOUR MIND AND OUR MY GEISHA UK PROMISE

We offer our customers (aside from business accounts) who purchase products through our website for deliveries to addresses in the UK and Worldwide a my Geisha UK Promise and my Geisha UK Money Back Guarantee. This is more generous than your rights as a consumer under law as highlighted in the table below (full details of our my Geisha UK Promise for the UK can be found here. Full details of the my Geisha UK Money back Guarantee can be found here. Please note you also have statutory rights in relation to the products as a consumer which are not affected by the my Geisha UK Promise or my Geisha UK Money back Guarantee.

16. NO WARRANTIES

We provide no warranty, whether expressly or implied, of any kind including but not limited to any implied warranties or implied terms of satisfactory quality, fitness for a particular purpose or non-infringement. All such implied terms and warranties are hereby excluded.

17. VALIDITY

If any part or provision of these Terms and Conditions is found to be unlawful or unenforceable, this shall not affect the validity of any other part or provision.

18. ENTIRE AGREEMENT

These Terms and Conditions, the Guidelines and any document expressly referred to in them constitute the whole agreement between us and supersede all previous discussions, correspondence, negotiations, previous arrangement, understanding or agreement between us relating to the subject matter of these Terms and Conditions. We each acknowledge that neither of us relies on, or will have any remedies in respect of, any representation or warranty (whether made innocently or negligently) that is not set out in these Terms and Conditions, the Guidelines or the documents referred to in them. Each of us acknowledges and agrees that the only remedy available to it for breach of these Terms and Conditions shall be for breach of contract under these Terms and Conditions. Nothing in these Terms and Conditions, however, operate to limit or exclude any liability for fraud.

19. JURISDICTION AND APPLICABLE LAW

These Terms and Conditions are governed by English law. The English courts shall have exclusive jurisdiction over any dispute relating to these Terms and Conditions.

20. my Geisha UK GIFT CARDS

Gift Cards purchased on mygeishauk.com are valid for this Site only and expiration dates may vary. If you have any questions regarding your Gift Card, please contact hello@mygeishauk.com.

21 INTELLECTUAL PROPERTLY RIGHT AND TRADE MARKS

We are the owner or the licensee of all intellectual property rights in our site, and in the material (including text, photographs, images and designs) published on it. Those works are protected by trademarks, design rights, copyright laws and treaties around the world. All such rights are reserved.
If you acquire any rights in or to our site or materials on it, you agree to transfer those rights, on a worldwide basis, to us and unconditionally and irrevocably to waive all moral and other rights you may have acquired.
You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to material posted on our site.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.
You must not use any part of the content on our site for commercial purposes without first contacting us and obtaining an express licence to do so from us or from our licensors.
If you print off, copy or download any part of our site in breach of these Website Terms, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

22. NO RELIANCE ON INFORMATION

The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site. We disclaim to the fullest extent permitted by law all liability and responsibility arising from any reliance placed on the content on our site by any visitor to our site, or by anyone who may be informed of any of its contents.

23. LIMITION OF OUR LIABILITY

23.1 If we fail to comply with these terms, we are responsible for any loss or damage you suffer that is a foreseeable result of our breach of these terms or our negligence. Loss or damage is foreseeable if they were an obvious consequence of our breach or if they were contemplated by you and us at the time you accessed or used our site and accepted these terms in doing so. We do not accept liability for any loss or damage which was not foreseeable. To the extent we may lawfully do so we exclude liability for any implied terms and conditions including those implied by statute, common law or the law of equity.

23.2 We only provide our site for domestic and private use. You agree not to use it for any commercial, business or re-sale purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity. However, nothing in these terms shall affect our liability for death or personal injury caused by our negligence, nor our liability for fraud or fraudulent misrepresentation, nor any other liability which cannot be excluded or limited under applicable law.

23.3 Nothing in these terms affect your legal rights as a consumer. Advice about your legal rights is available from your local Citizens' Advice Bureau or Trading Standards office.

24. LAWS

The courts of England and Wales will have jurisdiction over any claim arising from, or related to, a visit to our site and you hereby irrevocably submit to that jurisdiction, although:

24.1 We retain the right to bring proceedings against you for breach of these terms in your country of residence or any other relevant country.
If you are a consumer and you are a resident of Northern Ireland, you may also bring proceedings in Northern Ireland, and if you are a resident of Scotland, you may also bring proceedings in Scotland.

24.2 These Website Terms, the Privacy Notice and Cookies Policy, and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.

24.3 If any of the terms is or becomes invalid or contravenes any law then the remaining provisions shall not be affected.
No failure by us in exercising a right or remedy of these terms shall constitute a waiver of such right or remedy or of any other rights or remedies.

25. CONTACT US

If you have any concerns about material which appears on our site, please email hello@mygeishauk.com.

ACCEPTABLE USE POLICY

You may use our site for lawful purposes only. You must not use our site in any way that breaches any applicable local, national or international law or regulation or which is in any way unlawful or fraudulent, or has an unlawful or fraudulent purpose or effect.

You must not use our site:

1. For the purpose of harming or attempting to harm minors in any way.
2. To send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards (as set out below).
3. To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).
4. To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

You also agree not to:

1. Reproduce, duplicate, copy (including storing and downloading), print or re-sell any part of our site except as expressly permitted in these Website Terms.
2. Access without authority, interfere with, damage or disrupt:

(a) Any part of our site.
(b) Any equipment or network on which our site is stored.
(c) Any software used in the provision of our site, or
(d) Any equipment or network or software owned or used by any third party.

Interactive services

We may from time to time provide interactive services on our site, including, without limitation: Bulletin boards, and Rating and Reviews pages. Where we do provide any interactive service, we will provide clear information to you about the kind of service offered, if it is moderated and what form of moderation is used (including whether it is human or technical). We will do our best to assess any possible risks for users (and in particular, for children) from third parties when they use any interactive service provided on our site, and we will decide in each case whether it is appropriate to use moderation of the relevant service (including what kind of moderation to use) in the light of those risks. However, we are under no obligation to oversee, monitor or moderate any interactive service we provide on our site, and we expressly exclude our liability for any loss or damage arising from the use of any interactive service by a user in contravention of our content standards, whether the service is moderated or not.

The use of any of our interactive services by a minor is subject to the consent of their parent or guardian. We advise parents who permit their children to use an interactive service that it is important that they communicate with their children about their safety online, as moderation is not foolproof. Minors who are using any interactive service should be made aware of the potential risks to them.

Where we do moderate an interactive service, we will normally provide you with a means of contacting the moderator, should a concern or difficulty arise.

Content standards

These content standards apply to any and all material which you contribute to our site ('contributions'), and to any interactive services associated with it. You must comply with the spirit of the following standards. The standards apply to each part of any contribution as well as to its whole.

Contributions must:

1. Be accurate (where they state facts).
2. Be genuinely held (where they state opinions).
3. Comply with applicable law in England and Wales and in any country from which they are posted.

Contributions must not:

1. Contain any material which is defamatory of any person.
2. Contain any material which is obscene, offensive, hateful or inflammatory.
3. Promote sexually explicit material.
4. Promote violence.
5. Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age.
6. Infringe any copyright, database right, trade mark or any other intellectual property (whether registered or unregistered) of any other person.
7. Be likely to deceive any person.
8. Be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence.
9. Promote any illegal activity.
10. Be threatening, abuse or invade another’s privacy, or cause annoyance, inconvenience or needless anxiety.
11. Be likely to harass, upset, embarrass, alarm or annoy any other person.
12. Be used to impersonate any person, or to misrepresent your identity or affiliation with any person.
13. Give the impression that they emanate from us, if this is not the case.
14. Advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse.
15. Contain any images of another person unless such person has consented to you submitting their image on our website.

Suspension and termination

We will determine, in our sole discretion, whether there has been a breach of this Acceptable Use Policy through your use of our site. When a breach of this Acceptable Use Policy has occurred, we may take such action as we deem appropriate. Failure to comply with this Acceptable Use Policy constitutes a material breach of our Website Terms upon which you are permitted to use our site, and may result in our taking all or any of the following actions:

1. Immediate, temporary or permanent withdrawal of your right to use our site.
2. Immediate, temporary or permanent removal of any posting or material uploaded by you to our site.
3. Issue of a warning to you.
4. Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach.
5. Further legal action against you.
6. Disclosure of such information to law enforcement authorities as we reasonably feel is necessary.

We exclude liability for actions taken in response to breaches of this Acceptable Use Policy. The responses described in this Acceptable Use Policy are not limited, and we may take any other action we reasonably deem appropriate.

You warrant that you will comply with the above standards, and you will be liable to us and indemnify us for any breach of that warranty. This means that you will be responsible for any loss or damage we suffer as a result of your breach of warranty.

 

Thank you for visiting our site.

© AdScent Ltd. t/a my Geisha

All rights reserved